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The box was over-sized for the plant and just had a few sticks and saran wrap to keep the plants in place. The plants were mushed and wilted and dirt was everywhere. Not what our Aunt intended to send us as a sympathy gift. To meet the word requirement I'm repeating...
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#723226
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I was sent plants for my birthday and when they were delivered on of them was completely dead. I called and they sent the replacement. Again one was dead and by the time it arrived the other one was dead. I received the same ones last year and they did the same...
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Clifton Springs, New York
I didn't like
  • Plant quality
  • Poor quality
#699094
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ProPlants - Not as viewed on website
ProPlants - Not as viewed on website
I received potted plants as a gift. Once the moss was removed, there were several rotted plants. They were kind in replacing the plants, but the second one arrived with 20+ succulent petals broken off. I called again to make them aware of the poor packaging and they...
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3.3
North Scituate, Rhode Island
I liked
  • Customer service
I didn't like
  • Plant quality
#659113
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Ii received a container of plants, that did not produce flowers. They were tulips and crocus I believe. They grew upwards and then just died off. One thing tulips and Crocus's had already had there season here in Ohio when I received them in May. I transplanted them...
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#644076
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I should preface this by saying the company did send a new plant which was beautiful. My Mothers' Day gift arrived with many yellow leaves that were torn and shriveled, a few rotted at the base. The flowers that were there were much shorter than the leaves and a...
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3.8
I liked
  • Replacement plant
#636620
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Flowers Review

Site did not work. Customer rep could not fix told me to call back to get another rep finally got order to go thru. Ended up doubling cost due to shipping. Did not get what I ordered. Would not replace. Partial refund and supervisor would not speak to me
1.0
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Advertised vs Delivered
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#635689
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ProPlants - Plant Review from Sacramento, California

ProPlants - Plant Review from Sacramento, California
"Describe in a few words what happened" ? I don't know!! You tell me!!
#634768
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Plant was all crushed and dead. We did like we were told an waited 24hours an it was even deader. When it was delivered the box was upside down and all the dirt (no moss) was in the top of the box. M y husba d is a garderner and we are trying to save the little twig...
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Bee Ridge, Florida
#633705
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My mother (94 years old) received a package from Proplants yesterday 5/8/15. The packing was damged and plant appears dead today. There was no information from who this gift was from. Her name is: Mrs H.Fitzsimmons, 930 pine ridge dr. Lakeland,Fl. id:34c5850 or black...
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#633473
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Called them with question about watering plant because the pot was stuck inside another pot without drainage holes. First person who answered after 35 min. on hold unable to answer question. Waited another 25 min for the KNOWLEDGEABLE person. He told me that the person...
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5.0
#633264
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