I ordered my mother the 18" Emerald Wreath, first the box was in horrible condition as seen below, the wreath looked nothing like the picture on their website it was not green, it looks like they "preserved" it wrong some of the leaves had the waxy look others did not and most of the Salal leaves were on backwards facing down, unreal! This whole wreath was a joke!!
I will never order from this place again, when I called to complain they did agree to replace the wreath but I chose not to and had them send flowers instead, after choosing the flowers I wanted to send my mother and telling the guy rep.
what item number it was, I told him I wanted it in the grey weaved basket (which one of the options) well, she received the flowers today and it was in a plain ugly basket. I will never order from this place again!
Product or Service Mentioned: Proplants Wreath.
Reason of review: Bad quality.
Monetary Loss: $63.
Preferred solution: Full refund.