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Received a gift for mothers day. The sender said she was told it would attract butterflies. No where on the gift did it mention this nor what the bulbs would become. it took me two calls to customer service as well as searching the site. to fine out they are going to...
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#1047867
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ProPlants - Worse experience ever

I ordered a mini yellow rose plant for mothers day for my mother who is in another state. Not only did she not receive the plant but the customer service had no clue where it was. Customer service rep barely spoke english... Had no idea where my order was and did not help. I had to call back for a refund because my order for my mom's mothers day plant wasn't even showing it was shipped. Never ever order from this company!!!
1.0
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#1046908
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ProPlants - POOR QUALITY OF PLANTS

Third Mother's Day--- recieved rose bush- leaves fell of just lifting out of box- died. Then, Hydrangea- stronger, perennial, planted carefully, died BEFORE WINTER! Today, received Gardenia, will follow vague instructions- but finally asked Son to please stop sending from this Co. ! And 2 different customer service people knew nothing about plants, whatsoever!
1.5
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#1046201
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Received a mother's day plant on May 11, 2017. The dirt from the pot was all over the box and when I opened it, the dirt fell all over. The card attached was blank therefore I didn't know who sent it. When I called the 800 number not only DID THEY NOT SPEAK ENGLISH but...
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1.0
#1046163
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Resolved
I made it a point to order a plant in time for my mom's birthday. The picture and description that ProPlants advertised looks nothing like what arrived at the front door. I am very disappointed and it ruined an intended birthday gift. The base of the plant looks...
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Anonymous
Anonymous

After filing a complaint and showing proof of purchase the company sent me a refund for the poor quality along with an apology. I'm happy that they responded promptly and at ...

2.3
I didn't like
  • Poor quality
  • Plant quality
#1031654
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Tried to place an order for one of the two items featured in a promo. The item was $39.99 and on sale for $29.99 with the coupon code included. Called to place the order, and low an behold the ONLY way you could order that item, was if you purchased the plant of the...
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#1017077
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I received an order from pro plant from my bf, first of all he paid all that shipping and handling fee only for it to be delivered in a box where I had to put it together. They need to be more descriptive on how they're going to delievee so customers don't just assume...
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1.6
#1010531
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Short Review on February 14, 2017

They died even with the care you give them. I am not. Happy about itveithet
#1008156
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Short Review on December 14, 2016

What you get is not what you are led to believe you're getting. I feel completely cheated.
1.6
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#973309
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Someone was nice enough to send me a small rose plant as a thank you gift. When I received the plant I read that the roses were supposed to be closed up tight. They were not. The roses were already wide open. The directions said to water the plant as soon as it is...
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#891223
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